Microsoft Dynamics CRM

Microsoft Dynamics CRM is the customer relationship management software that helps your sales, marketing, and customer care teams work as one to deliver personal experiences across every interaction.

CRM Sales Capabilities

Your people are busy. Make sure they are focused on the important things— their customers! Find out how Microsoft Dynamics CRM makes it faster and easier for them to delight their customer and entice new ones.

CRM Marketing Capabilities

Customers are most of the way through the buying process before they walk through your door. Make sure your marketing dollars are targeted and effective by uniting your people and customer information.

CRM Customer Care

Delivering exceptional customer care starts from the inside out—to win the hearts of your customers, you must first win the hearts of your employees. After all, they are on the front lines in that moment of truth.

What is CRM?

Customer relationship management (CRM) can help reduce costs and increase profitability by organizing and automating business processes that nurture customer satisfaction and loyalty in the sales, marketing, and customer service fields.

CRM solutions can deliver ROI through marketing automation, customer service, and sales force automation. Deliver amazing customer experiences every time. Microsoft Dynamics CRM helps you turn every customer into a happy customer. Watch the Microsoft Dynamics Global Premiere Event to learn more about Microsoft Dynamics CRM 2013.

Microsoft Dynamics CRM offers both on-premise and cloud-based CRM solutions to meet your unique business needs. We also offer mobile CRM apps and platforms that allow you to manage your customer relationships on your mobile devices, and tools that integrate data and reporting from social media directly into your CRM application.

  • Sales

    Spark your sales team’s cross-sell and up-sell efforts to run smarter, faster and in sync.

  • Social

    Integrate daily applications with social media for the most up-to-date information.

  • Marketing

    Deliver innovation through multichannel marketing automation and analytics.

  • Customer Care

    Drive customized solutions that enhance functionality and operational excellence.

SOME QUESTIONS TO CONSIDER ABOUT YOUR EFFORTS:

Are you providing customer care everywhere?

Your customers are everywhere and, to serve them effectively, that’s where you need to be, too.
Provide responsive, relevant, effective service—anywhere, any time, on any device. Inspire loyalty, empower agents, and drive service resolution.

Are your people able to leverage the power of social?

Are they part of the social conversation? After all, social insights can inform great customer experiences, helping you to ensure that your messages are resonating as you watch for trends that can impact your brand.

But it shouldn’t cost a fortune or be limited to a few—it should be part of everything you do.

Could you be marketing smarter?

Marketing solutions are often fragmented, making it nearly impossible to track effectiveness, much less track return on investment.

What’s worse is that those who feel it the most are your customers! Unleash your marketing potential with Microsoft Dynamics CRM. We can help.

Are you selling effectively?

Marketing solutions are often fragmented, making it nearly impossible to track effectiveness, much less track return on investment.

What’s worse is that those who feel it the most are your customers! Unleash your marketing potential with Microsoft Dynamics CRM. We can help.

Microsoft Dynamics CRM 2013 User Experience Overview

Adxstudio Alliance

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Adxstudio is the leading provider of web portal
and application lifecycle management solutions
built for Microsoft Dynamics® CRM, SharePoint
and .NET platforms.

  • Bootstrap Design Framework

    Save design resources by using the built-in Bootstrap HTML, CSS, and Java Script framework for developing responsive, mobile-first projects on the web.

  • Cloud Hosted (SaaS)

    You have the flexibility to start with the managed IT services that make the most sense for your organization, and then grow with us as your needs grow.

  • Dynamic Web Templating

    Attract and retain customers to your website portal with completely customizable and dynamic content without the use of technical development resources.

  • Entity Permissions

    Increase the security of your web portal by easily configuring granular rights on custom web applications to create record-based permissions.

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