Continuous Monitoring

We monitor and correct IT issues before they impact your business

Enhanced Security

Our security experts keep your network and data safe so you don’t have to worry

Helpdesk Support

Phone or email our IT support helpdesk. We also offer on-site technicians

Fixed Monthly Rate

Your fixed rate tecnical support cost helps balance your budget

Focus on the needs of your company and let neXrm manage your IT.

WHY USE NEXRM’S
MANAGED SERVICES?

neXrm Solutions has taken the guess work out of budgeting for unforeseen IT expenses. We have assembled managed services packages that allow you to easily predict costs and have the peace-of-mind to know that your IT systems will be healthy and functional ALL of the time.

We take a proactive approach to your IT systems to ensure less outages with remote monitoring, updates and expert consulting. Things do go wrong from time to time. With the appropriate IT Managed Services plan you can feel secure that any issues that do arise will be assed quickly and resolved right away without additional costs.

What sets neXrm managed services plans apart from the rest is that virtually everything is included and you have a block of time that can be used for anything you like above and beyond the plan services; Infrastructure upgrades, website redesign, branding, marketing, custom development, staff augmentation… Really, just about anything!

SO WHAT EXACTLY DOES MANAGED SERVICES MEAN?
  • Remote Network Monitoring

    Unlimited labor and software related to installing security patches and virus definition updates for all workstations, laptops and servers as well as proactive hardware and software monitoring with automatic Help Desk ticket creation if problems are found

  • Disaster Recovery

    Unlimited labor related to restoring IT services in the event of a Priority 1 ticket

  • Virtual Help Desk

    Unlimited labor and software related to assisting users with technical support issues

  • Vendor Management

    Unlimited labor related to managing technology vendors in support signed agreement

  • Consulting Services

    Allotted “ANYWAY HOURS” that can be used for Network Design and Upgrades, Website Design and Maintenance, Custom Development, Project Management, Staff Augmentation, Research & Discovery etc.

  • IT Strategy Sessions

    Scheduled monthly sessions to discuss recommendations from neXrm Solutions, LLC and emerging business needs

IMPROVE YOUR IT PERFORMANCE WHILE REDUCING OUTAGES AND COSTS USING NEXRM’S MANAGED IT SERVICES!